Privacy Policy

1. Information We Collect

We collect different types of data to provide a secure and efficient school transportation experience. This includes:

a) Personal Information

• Student’s name (if provided by the school or parents)
• Parent’s or guardian’s contact details (such as phone number, email)
• School staff contact details (such as school administrators and hostesses)

b) Location Data

• Real-time location of school buses: Used to track the vehicle’s location, estimated arrival time, and travel progress.
• Real-time location of school personnel (hostesses): Used to monitor and manage school bus operations.
• Traffic and road conditions: To notify parents and school administrators about unexpected delays, accidents, or other transport-related issues.

c) Usage and Device Information

• Device type and operating system
• Application usage data (e.g., login activity, service notifications)
• Crash reports and performance analytics

d) Communication Data

• Notifications sent between parents, school administrators, and bus staff
• Messages regarding student pick-up and drop-off schedules

2. How We Use the Information

We collect and process information for the following purposes:

• Ensuring safe and efficient school transportation by providing real-time bus tracking to parents and school administrators.
• Sending notifications and alerts about estimated pick-up and drop-off times, delays, or other travel-related updates.
• Helping parents communicate when a student will not be using the service on a particular day.
• Improving the efficiency of school transport operations by providing real-time updates to drivers and administrators.
• Ensuring student safety through location tracking of buses and school personnel.
• Enhancing application performance by analyzing usage data and fixing technical issues.

3. How We Share Information

We do not sell or rent your personal data. However, we may share data under the following circumstances:

• With Parents and School Administrators: To provide real-time student transportation updates.
• With Service Providers: We may use third-party services (such as hosting providers, analytics services) that process data on our behalf.
• For Legal Compliance: If required by law, we may disclose personal information in response to legal requests (e.g., court orders, government inquiries).
• With User Consent: We may share data with third parties if you give us explicit permission.

4. Data Security and Retention

We implement industry-standard security measures to protect personal data from unauthorized access, misuse, or loss.

• Location data is only stored temporarily and is deleted after it is no longer needed for transportation tracking.
• User communication and activity logs are stored securely and only accessible to authorized personnel.
• We do not store sensitive student data permanently unless required by law or explicitly authorized by the school or parents.

However, while we take strong security measures, no digital system is 100% secure. Users should take care to protect their accounts and personal information.

5. Third-Party Services

Edugo Kangaroo may integrate with third-party services for mapping, notifications, analytics, or other functionalities. These services have their own privacy policies, and we encourage users to review them separately.

Examples of third-party services we may use:

• Google Maps API for location tracking
• Firebase for push notifications
• Crash analytics tools

6. Children’s Privacy

Edugo Kangaroo is designed for school transportation management, and student data is handled only under school and parental consent.

• We do not knowingly collect personal data directly from children under 13.
• Location data is only used for operational purposes and is not shared outside the Edugo Kangaroo platform.
• Parents and school administrators can request the deletion of student data by contacting us.

7. User Rights

As a user, you have the right to:

• Access your data and request information about how it is processed.
• Request correction or deletion of inaccurate or unnecessary data.
• Withdraw consent for data processing (where applicable).
• Restrict or object to data processing for certain purposes.

To exercise any of these rights, please contact us at info@edugokangaroo.com.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via our app or website. Users are encouraged to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📧 Email: info@edugokangaroo.com